Employee Relations, Workplace Investigations & Labour Dispute Management
This practitioner course equips participants to manage workplace grievances, misconduct allegations, harassment complaints and labour disputes from the first report through investigation, decision making, settlement, litigation support and National Labour Commission proceedings.
Course date; 14th - 17th July, 2026
Who Can Attend
Human resource managers, officers and business partners
Employee relations and industrial relations practitioners
Line managers, supervisors and disciplinary panel members
In-house legal, compliance, risk and governance personnel
Senior administrators and operations managers
Union, staff association or employee representatives who require a structured understanding of fair process
Consultants who support organisations with workplace investigations and labour disputes
Organisational Benefits
More consistent and timely handling of employee complaints
Reduced exposure to unfair procedure, weak evidence and inconsistent sanctions
Improved quality of investigation reports and employee-relations documentation
Better coordination between managers, Human Resources, legal counsel and senior decision-makers
Stronger readiness for National Labour Commission complaints and external proceedings
Earlier identification of cases suitable for settlement or internal resolution
Improved record preservation, witness preparation and litigation cost control
Greater employee confidence in grievance and harassment reporting channels
Clearer lessons learned and stronger prevention controls after each case
